Shipping policy

Shipping Policy

Thank you for shopping with Zorapet!

We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your location.
Shipping times may be longer during holidays or due to customs delays.

Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping on selected products or promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery.

Delays

While we do our best to deliver on time, occasional delays may occur due to weather, customs, or courier issues. We appreciate your patience.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you have any questions about your order or shipping, please contact us and we’ll be happy to help.